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Fundamentally, IT governance provides a structure for lining up IT strategy with business strategy. By following a distinct framework, enterprises can generate computable outcome to help reach their strategies and goals. This distinct program takes into consideration stakeholders' interests, and also the requirements of personnel and the procedures they carry. In sum, IT governance is an essential piece of the entire enterprise governance.

What is IT governance?

What is IT Governance

 

 

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Strategic Alignment

IT main objective is to deliver value to the business, and in order to accomplish that objective, investment in IT should be in alignment with business goal.

Alignment is achieved by establishing communication between CEO, business leaders and IT leaders on subject matter such as cost, reporting and impacts.
 

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Guidelines

Guidelines

Value Delivery

IT is valuable only if it can bring value and increase business profits by helping to complete projects on time, within-budget and with quality. IT operations involve customer satisfaction, employee productivity and profitability, service fulfilment, and competitive advantage.

Risk management

The use of IT involve facing risks such as hardware and software failure that can be fatal to the enterprise. IT will achieve its goals only if it plans to mitigate and manage the risks. That consists of using resources to control, monitor and minimize the possibility of unfortunate events. Develop guidelines on the ways to avoid risks. Be able to quickly intervene when risks or threats occurred. 

 

Performance Measurement

IT performance measurement constitute is a set of processes and tools used in IT operations that consists of the collections, analysis and monitoring of performance metrics. The use of those metrics can specify IT staff whether a project is on the right track of being completed successfully or it need to be reviewed in order to deliver its promises.

Tools and Best practices

TOOLS AND BEST PRACTICES

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  • Balanced Scorecard: "The balanced scorecard is a strategy performance management tool – a semi-standard structured report, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions"(Wikipedia ,2018)

  • COBIT stand for Control Objectives for Information and Related Technologies. It is known as a proper-practice framework produce by international professional association ISACA. It is intended for information technology (IT) management and IT governance. COBIT provides an implementable "set of controls over information technology and organizes them around a logical framework of IT-related processes and enablers."

  •  Risk Management: "Risk management is the identification, evaluation, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events[1] or to maximize the realization of opportunities. Risk management’s objective is to assure uncertainty does not deflect the endeavor from the business goals".(Wikipedia, 2018)

  • ITIL standing for Information Technology Infrastructure Library, is a series of specific practices for IT service management (ITSM) with the principal objective of aligning IT services with the business needs.

  •  KPIs "A performance indicator or key performance indicator (KPI) is a type of performance measurement.[1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages."(Wikipedia 2018)

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